Shipping Policy

Whenever possible we attempt to ship your order the same day it is received or no later than the next day. We ship Monday through Friday. We ship using both USPS and FedEx. Compare the prices of shipping provided by our shipping calculator and choose the one most cost efficient for you.

Roastmasters Special Flat Rate

We now offer a flat rate for shipping green coffee. This rate is available throughout the Continental US only.

• Up to 20 pounds is $9.99
• 21 to 40 pounds is $14.99
• 41 to 60 pounds is $21.99

Will ship via FedEx Ground (or Home) depending upon shipping address. In some areas we will ship via USPS Priority, at our option, if it will get a shipment to you quicker and more cost effectively. Some other items may qualify for this special rate, such as coffee bags and, in general, smaller light weight products, which may be combined with unroasted coffee. If you purchase a free shipping item and want to order additional unroasted coffee, please place a separate order to qualify for this special rate.

FedEx

FedEx Ground or Home is often the best choice within the immediate 9 states from where we ship in Connecticut where rates are good and ground delivery is generally next day. FedEx ground is a surface transit service and delivers to bona fide business addresses Monday through Friday. FedEx Home is a surface transit service that includes a surcharge for deliveries to residential addresses; this service makes deliveries Tuesday through Saturday. They have excellent package tracking, providing detail of your shipment's progress as it heads your way. FedEx cannot deliver to a post office box. We also offer expedited FedEx services if you are in a rush.

Unless you are logged in to your account and shipping to a bona fide commercial location, shipping rates defer to FedEx residential rate which includes the residential surcharge. FedEx cannot accept orders shipped to post office boxes. If special shipping arrangements are required please contact us.

USPS

USPS offers an excellent Priority Mail flat rate deal. A flat Rate box is capable of holding 12 pounds of green coffee and so it is often the best choice, especially when ordering just green coffee. However, USPS is also an extremely good choice for many other orders, often being quicker to the West Coast than ground services. USPS delivers on Saturdays and does not charge a higher price for residential deliveries as does FedEx. The only shortcoming of USPS is its tracking features. While there is package tracking often there is not much in the way of in-transit information. You will know when the package is picked up and again when delivered but nothing in between. These shipments also do not carry default insurance.